Client Portal Alternatives for Sharing Files (2026)
By Oleh Tsyupa, Founder of PDFTrackr · Published 2026-09-21 · Updated 2026-09-21
12 min read45.4% of recorded reading sessions never got past page one — and a download log counts every one of them as a delivery.
This is the number that decides whether unbundling the file half is worth doing at all. Sorted by the furthest page each session ever rendered, across 3,745 recorded sessions on multi-page documents, 12.2% rendered no page whatsoever — the link opened and nothing was read — and another 33.2% got page one and stopped there. Only 54.6% reached a second page. The two groups that stopped short are not idle curiosities: the median session that never left page one lasted 13.9 seconds, against 71.4 seconds for the ones that carried on. A portal that records a download, or a folder that records an access, reports all three groups identically. That is the gap this page is about, and it is the reason the comparison below is organised by what each tool records rather than by what it costs.
Based on 3,745 recorded sessions across 247 documents and 277 share links, 22 Sep 2025 – 25 Aug 2026, extracted 26 Aug 2026 — multi-page documents only, because a one-page document has no second page to get to. That restriction drops 153 sessions from the 3,898 recorded: 83 on one-page documents, and 70 more whose document has no page count on record — the second group is dropped because its page count is unknown, not because it is one. Every recorded session inside the restriction is counted, including the automated ones, so that the group which renders no page at all stays visible. Figures are medians, not averages.
If you have one document going out to a client this week rather than a stack to evaluate, create a free tracked link and watch the first reading session arrive — or open the live demo and see what one looks like on sample data. The rest of this page is the comparison.
All nine, compared on what each vendor publishes
The nine below are three different shapes of product, and the shape matters more than the price. Three are document-tracking tools built for exactly this job. Four are suites you may already be paying for, where file sharing is one feature among many. Two are send-and-forget transfer or Drive-native add-ons. They are ordered by how much of the job a dated source shows each one doing, not by preference. Each competitor fact below is carried through the fact layer with its fetch date; the two cells that record the limit of our evidence say so instead.
| Tool | Shape, for this job | What the cheapest usable tier records about a reader | Where a dated source shows it beating PDFTrackr | Cheapest published paid tier |
|---|---|---|---|---|
| PDFTrackr | One tracked link per document | Page by page — which pages rendered and how long each held attention, 365 days of history, every view kept, and automated opens from corporate mail-security scanners and link previewers classified at session close and excluded from the counts | — | $9/mo · $84/yr, one flat account |
| Papermark | Document sharing with per-link controls | Free plan: 50 links and 50 documents, 1 team member, with page by page analytics on every plan, the free plan included and 30 days of analytics retention; free view history is up to 20 last views | Open-source core (AGPLv3). Self-hosting exists: free for personal, non-commercial use (no datarooms or advanced security features); teams and companies need a paid self-hosting licence; the pricing grid lists 'Self-hosted option' as Enterprise — PDFTrackr offers no self-hosting at any price. Its free tier also takes PDF, Notion pages, images and spreadsheets, where PDFTrackr takes PDFs only | €29/month billed monthly (€24/month billed annually) |
| Peony | Document sharing, priced per admin | up to 50 documents, page-by-page analytics, unlimited visitors, kept for 30 days | 3 e-signatures per month, free, where PDFTrackr has none at any tier; and real-time visit notifications are included on every tier, Free first, where PDFTrackr's free plan sends a daily digest and puts real-time alerts on Pro | $30/admin/month billed annually |
| Microsoft 365 / SharePoint | The suite most readers of this page already have | No free SharePoint plan: no free SharePoint plan appeared on Microsoft's SharePoint plans page — the plans listed are three paid Microsoft 365 business plans, each with 'Try for free' and 'See trial terms'. On external sharing: 'Anyone' links are Microsoft's unauthenticated sharing option; no statement appeared on the pages read on 2026-09-19 that a person opening a file through an Anyone link is identified or listed on the file card | SharePoint file card: with the 'SharePoint Viewers' site feature on, a site owner sees a count of views and viewers and the names of people who viewed a file or page; the pages read state no per-page or time-per-viewer metric for a file and name no plan tier for the feature | Microsoft 365 Business Basic (the cheapest business plan on Microsoft's SharePoint plans page): $7.00 user/month paid yearly with Teams; $5.40 user/month paid yearly without Teams |
| Notion | Shared pages and a published site | Free and Plus: Basic page analytics (list of page viewers + views-over-time chart); Business: Advanced (adds a list of page editors); Enterprise: Workspace analytics (adds user-level analytics, analytics on all pages in the workspace, and search analytics) | page analytics show the number of total views and unique views on a date graph, and who created, edited or viewed the page and when; only a page's owner or an editor can see it; viewers can opt out of being recorded | Plus: €9.50 per member/month billed yearly; €11.50 per member/month billed monthly |
| Google Drive | Shared folders, already in the account | Activity dashboard covers only work/school-owned files, and any viewer can hide their own view history | Storage at a scale PDFTrackr does not sell: 15 GB free with every Google account, against 500MB on our free plan and 10GB on Pro | Not established by a dated source we hold |
| Dropbox | Cloud storage with shared folders | Free is Dropbox Basic — 2 GB, free. Viewer history ('who has previously viewed your files and when') is ticked on Standard and Advanced and NOT on Plus; the pages read do not say whether it covers an anonymous shared-link viewer, and state no per-page or time-per-page reading data | A general file system rather than one file per link, and more room on the plan that costs nothing: Dropbox Basic — 2 GB, free — against 500MB on our free plan | Plus €11.99/month billed monthly (€9.99/month billed annually); Standard €14.50/user/month monthly (€12 annually); Advanced €21.50/user/month monthly (€18 annually) |
| WeTransfer | Send-and-forget transfer | Free — €0: up to 3 GB/month, 10 transfers/month, transfer expiry up to 3 days; individual, non-commercial use only. no statement of per-page reading data or time-per-page appeared on the pages read; the tracking described is download status, not reading | Volume PDFTrackr does not accept — its entry paid tier publishes €8/month billed monthly (€7/month billed yearly), against a 50MB per-file ceiling on our free plan and 250MB on Pro | €8/month billed monthly (€7/month billed yearly) |
| Orangedox | Drive-native document tracking | No free tier: none — 14-day free trial, no card. Its entry tier publishes 6-month retention | Not established by a dated source we hold | $55 USD/month billed yearly |
Read the fourth column before the third. Seven of the eight competitors have a sourced win in it; only Orangedox's cell records the limit of our evidence rather than a win. Each of those wins is drawn from the vendor's own published page rather than conceded politely.
Three tools that replace the file half, written up in full
These three are built for the job a portal does badly: getting one document to one person and reporting what happened to it afterwards. All three publish a plan that costs nothing. PDFTrackr wins the measurement job among them — that is the axis it takes, and the column where it loses sits in the table above.
PDFTrackr
One document, one link, and a record of what the reader actually did with it. The free plan is 500MB, 50 files, 50 active share links, 50MB per file and 365 days of history with every view kept, and the reading record is page by page rather than a single access event — which pages rendered, how long each one held attention, whether the reader came back.
Best for: the consultant, agency or adviser whose portal is really only being used to pass documents back and forth, and who needs to know which client read what.
Honest weakness: it is one file per link, not a room. There is no shared workspace a client logs into, no messaging, no invoicing and no task list, and folders on Pro organise your own library rather than a client-facing space. It takes PDFs and nothing else.
Pro is $9/month or $84/year and lifts the ceilings rather than unlocking the measurement: unlimited active links, 500 files, 10GB, 250MB per file and 24 months of history, plus real-time open alerts, the return-visit alert, bulk personalised links, per-viewer CSV export, folders and document versioning. The watermark it adds is a viewer overlay, not a stamp written into the file, so a downloaded copy carries no mark.
Papermark
Papermark is the pick when the reading data cannot live on somebody else's server. Its core is open source under AGPLv3 and Self-hosting exists: free for personal, non-commercial use (no datarooms or advanced security features); teams and companies need a paid self-hosting licence; the pricing grid lists 'Self-hosted option' as Enterprise — a genuine win over us, because PDFTrackr offers no self-hosting at any price. On the hosted product its own pricing page is unusually direct about what the cheapest plan includes:
“Every plan includes unlimited visitors, page by page analytics, and unlimited data rooms.”— Papermark's own pricing page, read in a browser on 19 Sep 2026
The free plan itself is Free plan: 50 links and 50 documents, 1 team member. Two ceilings shape it for client work: analytics are kept for 30 days, and the plan-comparison grid's Unlimited view history
row reads up to 20 last views on Free and up to 1,000 last views on its entry paid tier. Those are limits on the record rather than on the sending, which is the wrong way round for a document a client keeps returning to over a quarter. Paid starts at €29/month billed monthly (€24/month billed annually), and the seat position is worth reading before you budget: The Pro tier card and compare grid both state one included user ('1 team member included' / '1 users'); no per-additional-member price appears on the Pro card. A per-additional-team-member price IS published on Business (€20/m annual, €26/m monthly) and on Data Rooms.
Best for: teams with a policy about where client data sits, and senders whose documents are not all PDFs — its free tier accepts Notion pages, images and spreadsheets too.
Honest weakness: a 30-day analytics window is short for a client relationship measured in quarters, and the free tier's view history is capped rather than complete.
Peony
Peony is the pick when the document that goes to the client also has to come back signed. Its free tier card lists up to 50 documents, page-by-page analytics, unlimited visitors and, unusually for a plan that costs nothing, 3 e-signatures per month, free. That is a genuine win over us on signing, and it is not close: an engagement letter can stay on one Peony link from send to signature, and PDFTrackr has no e-signature at any tier. Its second win is timing — real-time visit notifications are included on every tier, Free first, where our free plan sends a daily digest.
The ceilings to read are retention and the access controls. Free keeps 30 days. On links the published position is tracked links included with no published cap (documents are capped at 50) — worth stating carefully, because it is often repeated as “unlimited links” and the vendor's own page never prints that phrase against the Free tier. Email authentication, allow and block lists and download prevention sit on Business ($30/admin/month billed annually), not the Data Room ($52/admin/month billed annually). Pricing is per admin rather than per account, so a second colleague doubles the bill.
Best for: an adviser or agency whose client documents need signing as well as reading, and who wants to be told the moment one opens.
Honest weakness: a 30-day free retention window, per-admin pricing, and the controls that turn a typed address into an authenticated one sit on the paid tier.
The suites you may already be paying for
Four of the nine are products most readers of this page already have a licence to, which makes them the cheapest option on paper and the most commonly disappointing one in practice. The disappointment is specific and it is always the same: they record access, and access is not reading.
Microsoft 365 / SharePoint is the incumbent this query is usually asked about. There is no free SharePoint plan appeared on Microsoft's SharePoint plans page — the plans listed are three paid Microsoft 365 business plans, each with 'Try for free' and 'See trial terms', and the cheapest business plan on its SharePoint plans page is Microsoft 365 Business Basic (the cheapest business plan on Microsoft's SharePoint plans page): $7.00 user/month paid yearly with Teams; $5.40 user/month paid yearly without Teams. For internal readers it does something we cannot: SharePoint file card: with the 'SharePoint Viewers' site feature on, a site owner sees a count of views and viewers and the names of people who viewed a file or page; the pages read state no per-page or time-per-viewer metric for a file and name no plan tier for the feature. For an external client the position is narrower, and here is the limit of our evidence rather than a claim about the product — 'Anyone' links are Microsoft's unauthenticated sharing option; no statement appeared on the pages read on 2026-09-19 that a person opening a file through an Anyone link is identified or listed on the file card.
Notion is the suite that comes closest to a portal a client can actually be pointed at, and its analytics ladder is published plainly: Free and Plus: Basic page analytics (list of page viewers + views-over-time chart); Business: Advanced (adds a list of page editors); Enterprise: Workspace analytics (adds user-level analytics, analytics on all pages in the workspace, and search analytics). What those reports contain matters as much as the tier: page analytics show the number of total views and unique views on a date graph, and who created, edited or viewed the page and when; only a page's owner or an editor can see it; viewers can opt out of being recorded — a genuine win on its free plan, because it names viewers without asking anybody to fill anything in, and a caveat in the same sentence, because a viewer can opt out of being recorded. Paid starts at Plus: €9.50 per member/month billed yearly; €11.50 per member/month billed monthly, per member.
Google Drive and Dropbox are the two whose ceiling is easiest to describe. Drive gives you 15 GB free with every Google account — far more room than our 500MB free plan — but the reporting is scoped: Activity dashboard covers only work/school-owned files, and any viewer can hide their own view history. Dropbox's free tier is Dropbox Basic — 2 GB, free, its paid ladder is Plus €11.99/month billed monthly (€9.99/month billed annually); Standard €14.50/user/month monthly (€12 annually); Advanced €21.50/user/month monthly (€18 annually), and on reader visibility its own compare grid says Viewer history ('who has previously viewed your files and when') is ticked on Standard and Advanced and NOT on Plus; the pages read do not say whether it covers an anonymous shared-link viewer, and state no per-page or time-per-page reading data. Its one-way transfer product does report delivery: Transfer analytics (delivery, views and downloads of a Dropbox Transfer) is ticked on Plus, Standard and Advanced. Both are excellent at holding files, and nothing in the pages we read for either of them describes a page-level reading record, which is the whole reason this page exists. If the job is really about getting a file to a client and knowing it landed, file delivery tools with tracking covers that field properly.
Send-and-forget, and Drive-native
WeTransfer solves a different problem well. Its free plan is Free — €0: up to 3 GB/month, 10 transfers/month, transfer expiry up to 3 days; individual, non-commercial use only, its entry paid tier publishes €8/month billed monthly (€7/month billed yearly), and on the sender's side it does report back: yes, on all plans: the sender sees delivery/download status in the Transfers panel (per recipient, with a timestamp, for email transfers; a general 'downloaded' status for link transfers), and can switch on Access Control (Tracked downloads: downloader verifies their email, sender is notified on each download). What it does not publish is a reading record — no statement of per-page reading data or time-per-page appeared on the pages read; the tracking described is download status, not reading. For a 4GB video cut it is the obvious tool and PDFTrackr is not in the running; for a twenty-page report that someone has to actually read, a download timestamp is the whole of the evidence.
Orangedox sits between the two categories: document tracking that lives against Google Drive rather than beside it, which suits a firm whose files are already organised there. There is none — 14-day free trial, no card, paid starts at $55 USD/month billed yearly, and its entry tier publishes 6-month retention — worth comparing against the 365 days our free plan keeps, because retention is the figure that decides whether last quarter's client activity is still answerable. For the wider free field, the best free PDF tracking tools ranks it against the rest.
What a portal does that a tracked link does not
This is the section most pages on this query leave out, and skipping it is how people buy the wrong thing twice. A client portal is not primarily a file tool. It is a place a client logs into, and the value is in everything wrapped around the files: a message thread that survives staff turnover, an invoice the client can pay in the same session, a task list that shows both sides what is outstanding, and a single URL you can put in an engagement letter and never change.
PDFTrackr does none of that. It shares one file per link and reports per document, so a proposal plus appendix plus schedule is three links and three sets of numbers rather than one room. Folders on Pro organise your own library; they are not a space a client can be given the keys to. The eight competitors are not rated on that bundle here, because we hold no dated source describing messaging, invoicing or a task list for any of them. If the portal is carrying your billing or your client communications, unbundling the file half out of it buys you better reading data and costs you the thing you were actually paying for.
The honest test is which half is failing. If clients are logging in, finding documents and the relationship is running through the portal, keep it. If the portal has quietly become a place documents are deposited and nobody can tell you whether the last one was read, then the measurement is the part you are missing and it can be added for nothing alongside what you already run. For the neighbouring question of which tool to hand a client a document with, the best tools to share PDFs with clients takes that field on its own terms.
Before you unbundle: how long must the record survive?
This is the figure that separates these tools more sharply than price does, and it is the easiest to miss on a pricing page. Our free plan keeps 365 days and every view within it. Of the two comparable free plans here, Papermark keeps 30 days and Peony keeps 30 days; Orangedox's entry paid tier publishes 6-month retention. If a client review happens annually, a thirty-day window means the review is conducted on memory.
How we evaluated these tools
Every competitor claim on this page comes from the vendor's own published page, read on a dated day and stored in a fact layer rather than retyped into the article. The table's caption states how prices are handled.
Three rules governed what we would not write. We did not read a tier card and conclude a vendor lacks a feature; an absence in what we read is recorded as an absence in what we read, which is why the Microsoft row says what appeared on the pages we opened rather than what Microsoft does. We did not settle a price or a tier from a summarising fetch, because a summary flattens exactly the checkmark grids these questions turn on. And we did not paraphrase a vendor's wording into a stronger claim — the reason Peony's link position reads tracked links included with no published cap (documents are capped at 50) rather than “unlimited links” is that the page never prints the second phrase against the Free tier itself.
When Pro becomes the right choice
Free is not a teaser here. Page-by-page reading, the automated-open filter, 365 days of history and every view kept are all on the plan that costs nothing, and they are the same data rather than a preview of it. For a practice sending a handful of documents a month that is the entire job, and a great many readers of this page never need to spend anything.
Pro becomes the right choice once you are running more than fifty active links at a time, or once the client list is long enough that you are pasting a personalised link per recipient by hand — bulk personalised links turn that afternoon into one pass, and the record then carries a name rather than an inference off a shared link. The third moment is slower to arrive and catches people out: when a client relationship is being reviewed against activity from more than a year ago, 24 months of history is the difference between answering and guessing. Look at the demo dashboard before deciding, or create a free account and send one real document through it.
Frequently asked questions
What is the best alternative to a client portal for sharing files?
It depends which half of the portal you are replacing. For the file half — send a document, know it arrived, know what was read — PDFTrackr is the pick: page-by-page reading, 365 days of history and every view kept, on a plan that costs nothing. If the reading data must sit on your own servers, Papermark, because its core is open source under AGPLv3. If documents also need signing, Peony, whose free tier card lists 3 e-signatures per month, free. None of the three is a portal: this page rates them on what they record after a document opens, not on the messaging, invoicing or task list a portal wraps around your files.
Can I replace a client portal with a shared folder?
You can, and the trade is visibility. Google Drive gives you 15 GB free with every Google account and Dropbox's free tier is Dropbox Basic — 2 GB, free, so storage is rarely the constraint. The constraint is what comes back: Drive's position is that Activity dashboard covers only work/school-owned files, and any viewer can hide their own view history, and Dropbox's own compare grid says Viewer history ('who has previously viewed your files and when') is ticked on Standard and Advanced and NOT on Plus; the pages read do not say whether it covers an anonymous shared-link viewer, and state no per-page or time-per-page reading data. A folder tells you a file was opened at best; it does not tell you which pages held attention or whether the reader came back.
Do client portals show who read a document, or only who downloaded it?
Read the vendor's own wording rather than the marketing page, because the two answers are very different. Of the suites compared here, Microsoft's position is that SharePoint file card: with the 'SharePoint Viewers' site feature on, a site owner sees a count of views and viewers and the names of people who viewed a file or page; the pages read state no per-page or time-per-viewer metric for a file and name no plan tier for the feature, and Notion publishes page analytics show the number of total views and unique views on a date graph, and who created, edited or viewed the page and when; only a page's owner or an editor can see it; viewers can opt out of being recorded. Both are viewer lists rather than reading records. In our own measured data 45.4% of recorded sessions never got past the first page, so a list of people who opened something and a list of people who read it are not the same list.
Are the view counts on a shared document real people?
In PDFTrackr, not all of them are counted. Automated opens — corporate mail-security scanners that follow a link before the recipient sees it, and chat or preview services fetching it to build a card — are classified when the session closes and excluded from the counts, and the dashboard shows what the filter removed rather than silently shrinking the number. That matters most on documents sent to corporate clients, where the security scanner reliably arrives before the person does. This page does not compare the other eight tools on machine traffic, because we hold no dated source describing how any of them handles it.
How long do these tools keep the record of who read what?
Retention is the figure that separates them most and the one pricing pages bury. PDFTrackr's free plan keeps 365 days of history with every view kept, and Pro keeps 24 months of the same data. Among the competitors compared here, Papermark's free plan keeps 30 days and its entry paid tier 1 year; Peony's free plan keeps 30 days; and Orangedox's entry paid tier publishes 6-month retention. If client engagement is reviewed once a year, a thirty-day window means the review happens without evidence.
Is it cheaper to run a tracked link alongside a portal than to replace it?
Usually, and that is the shape most readers of this page end up with. PDFTrackr's free plan costs nothing permanently and covers 50 files, 50 active share links, 500MB and 365 days of history, so it can sit beside a portal you keep for billing and messaging without adding a line to the budget. The documents that need to be read carefully go out as tracked links; everything else stays where it is. Pro at $9/month or $84/year is the step you take when the link count or the manual work outgrows that, not a prerequisite for trying it.
Sources
- Papermark — Pricing and the Compare-features grid: the free plan's limits, page-by-page analytics on every plan, the analytics-retention row, the 'Unlimited view history' row, the seat position and the Pro price in both billing periods (accessed 2026-09-19)
- Papermark — Self-hosting documentation: the personal / commercial licence split quoted above, and the AGPLv3 core (accessed 2026-09-19)
- Peony — Pricing: the Free tier card (documents, page-by-page analytics, unlimited visitors, e-signatures), the 30-day retention row, the tracked-link position, real-time visit notifications, the Business price and the tier carrying email authentication and allow/block lists (accessed 2026-09-19)
- Microsoft — Compare SharePoint plans: the three business plan cards with both Teams toggles, and the absence of a free SharePoint plan on that page (accessed 2026-09-19)
- Microsoft — SharePoint support: the Viewers site feature and what a site owner sees on a file card, and the external-sharing documentation on 'Anyone' links (accessed 2026-09-19)
- Notion — Pricing and the analytics help article: the Free plan card, the Plus price in both billing periods, the four analytics tiers and what a page analytics report contains (accessed 2026-09-19)
- Google — Drive storage and the Activity dashboard help pages: the 15 GB included with every account, and the scope of view history (accessed 2026-09-19)
- Dropbox — Plans and the Compare-plans grid: the Basic free tier, the Plus / Standard / Advanced prices in both billing periods, the 'Viewer history' row and the 'Transfer analytics' row (accessed 2026-09-19)
- WeTransfer — Pricing and the file-download-tracking resource: the free plan's limits, the Starter price and volume, the feature grid's tracking rows, and the Transfers panel's download record (accessed 2026-09-19)
- Orangedox — Pricing: the absence of a free plan, the Starter price and the analytics-retention row (accessed 2026-09-19)
- PDFTrackr — the free plan's limits, the retention windows and the Pro price, published on the site's own pricing surface (accessed 2026-09-21)
Send the next client document as a tracked link
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Create a free tracked linkKeep reading: the best tools to share PDFs with clients and the best free PDF tracking tools. Or start with how free PDF tracking works.
Oleh Tsyupa
Founder, PDFTrackr
Has analysed over 3,000 tracked document-viewing sessions on PDFTrackr.